Walk away with the exact system to stop client turnover in its tracks and create a business that grows through genuine appreciation.

Live Thursday, October 23rd • 2:00–5:00 PM Central

Replay Available

If you do NOTHING now...

What will your business look like in 1 year?

Keeping one great client is cheaper than buying a new one.

Before you pay for your next client, do the math:

Ads + sales calls + onboarding time + discounts = real CAC (customer acquisition cost).

Losing a client you already earned destroys LTV (lifetime value) and momentum.

Spend a small fraction of what you’d spend to acquire a client to keep them longer so you can spend less time, energy, and money on marketing.

This workshop typically pays for itself if you save one client a month or generate one warm referral this quarter.

This is not a 6‑week course you’ll never finish.
This is not a feel‑good webinar that ends with a mile‑long to‑do list.

This is a focused 3‑hour virtual implementation workshop where we don’t just learn, we build your retention & referral system live.

This workshop will allow you to build a business that runs better, grows stronger, and lasts longer.

What you will walk away with:

✅ A client retention system designed for your business

✅ Low tech and automation options
✅ Built-in touchpoints that spark word-of-mouth referrals
✅ PLUS: The newly released Custom GPT!

*** NOTE: This workshop pays for itself when you consider the LTV of your clients ***

Appreciation has been at the heart of everything I do, starting with my greeting card business in 2004, SmilesBySAM, and later with Your Admin Ninja, where I grew a thriving business built entirely on referrals by creating genuine connections with my clients.

Over time, I realized that showing appreciation was not just a nice gesture; it was the key to long-term client loyalty and organic growth.

I knew I had to create a process to teach other business owners how to implement appreciation in their own businesses, building relationships that last and referrals that flow.

If you’re ready for clear strategies that work...

then I am excited to introduce you to The Gratitude Blueprint!

Session One: Why Gratitude Is the Strategy You’ve Been Missing

Session Two: Break the 3 Myths Holding You Back

Session Three: Retain With Relationships

Session Four: Appreciate Authentically & Systematically

Session Five: Keep the Momentum Going

Included Bonuses

🌻 Special bonus for live attendees

🌻 Bring one team member/admin free

🌻 Lifetime access to the online course with templates and updates

🌻 Gratitude Blueprint LIVE monthly check‑in & mastermind‑style support

🌻 New: Custom GPT to help you implement and iterate your touches

Regular Ticket Price: $397

Special Offer: $297

📅 October 23rd
🕐 2pm-5pm Central
🔴 Best to Attend Live
🔁 Replay Available

What Clients Are Saying

From Retention Made Simple, I realized I can step up the personalized touches I already use. I’m going to keep better notes in my CRM about client preferences, so I can deliver experiences that build loyalty and bring in more referrals. Kerry G.

After Retention Made Simple, I’m excited to adopt the custom GPT’s suggested client-journey flow with a few upgrades. These small changes will help me show more appreciation, improve client relationships, and increase lifetime value. Samantha A.

Retention Made Simple reminded me of the importance of showing donors what their contributions achieve. I’m going to highlight the impact of their gifts in a tangible way so they feel appreciated and stay connected year after year. Sandy P.

After Retention Made Simple, I’m excited to map out the most meaningful moments in my client journey and add gratitude at each stage. By personalizing recognition around their vision of success, I’ll build loyalty and advocacy. Doug B.

From Retention Made Simple, I’ve decided to build feedback directly into my client journey. By tying it to moments of gratitude, I’ll strengthen relationships and keep clients engaged over the long term. Alexxa G.

After Retention Made Simple, I’m going to integrate feedback and testimonials into my ongoing process. That way my clients feel heard, and I can use their positive words to build trust and attract new clients. Kirsty S.

After going through Retention Made Simple, I’m going to start using forms and welcome packets for my attorney clients. This will streamline the intake process, strengthen my relationships from the start, and set me up for more referrals. Lizzie L.

Frequently Asked Questions

Will this pay for itself?
If keeping one client one extra month or getting one warm referral covers $397, you’re net‑positive.

Do we need new software?
No. The system runs via a simple Excel Sheet + calendar or Google Sheets/Docs + your current email/CRM. Automation is optional and we show simple setups if you want them.

Who should attend?
Owner/Partner and the person who will run the cadence ~1 hr/week (Firm Admin/Ops or Client Service Coordinator). You may bring one team member free.

I can’t attend live. Will there be a replay?
Yes the replay is included. Live attendance is best for implementation help.